1.      Placing an Order
    • Locate the product(s) you are interested in
    • Add the product(s) to your shopping cart
    • Proceed to checkout
    • Select delivery and billing options
    • Ensure your items, sizes and address are correct
    • Submit your order
    • An order confirmation will be sent to your email address

Note: Customers are responsible for checking items and address/delivery information to ensure information is correct before submitting their order. Amending orders after placement may not always be possible, though we will try to do everything to ensure customer satisfaction. 

When you submit an order, we will send you an email acknowledging receipt of your order. This does not mean that we have accepted your order. Only when your order has been shipped the order has been accepted. You will also receive a shipping confirmation email once this has taken place.

If we are unable to supply you with a product, we will inform you of this in email and offer you an alternative if applicable.

1.1      Our Right to Reject or Cancel Your Order

Fulfillment of all orders on the website is subject to availability. We explicitly reserve the right not to accept your order for any of the following reasons:

    • The product is not available / in stock
    • Your billing information is not correct or not verifiable
    • Your order is flagged up by our security systems as an unusual order or an order susceptible to fraud
    • We have reason to believe that you are selling our products with no prior agreement to do so
    • We could not deliver to the address provided by you
    • Due to an Event Outside Our Control
    • In the event of misspelling, pricing, or other errors/mistakes in the website information

1.2     Data Check

We may run some checks on your details before we ship your order. These checks may include verifying your address and checking for fraud. There are automated processes in place to filter out any suspicious orders which may be fraudulent. All fraudulent orders will be investigated and prosecuted if necessary.

  1. Prices/Currency

Currency defaults to US Dollars $ (USD)

The total price specified in the final check out screen includes tax and shipping costs. This price will be recorded in the Order Confirmation, which we recommend you print or download for future reference. If paying by credit card, the total amount for your entire order will be reflected on your statement in USD.

If your local currency is different from USD, your bank will apply the exchange rate applicable per the date of purchase. Your bank may apply a different exchange rate, which is beyond our control.

 Shipping rates are applied per order. The exact shipping rates depend on the country where your order is being delivered to. For details on shipping rates, see 3.2.

2.1      Price Changes

The prices of the products will be as displayed on the Website. Prices may change from time to time, but these changes will not affect any order that has already been placed and the order confirmation email sent.

  1.   Shipping & Delivery

All orders are dispatched from the US in 72 hours of purchasing with the exception of orders made after 9:30am on a Friday through to 8:30am Monday. All orders placed between this period will be dispatched Monday afternoon. We deliver products from Monday to Friday. We do not ship on certain public holidays, due to courier restrictions. For urgent delivery needs, contact customer service and we will do our best to accommodate your order.

3.1   Split Packages

All packages over 5 lbs may be split into two parcels meaning you will receive two tracking numbers for one order. An email will be sent to the address you gave at the time of ordering informing you of the split package along with your second tracking number. There may be a small chance your split order may arrive at slightly different times; this will never be more than two working days apart. You will not be charged for any additional shipping costs.

3.2    Estimated Delivery Times

United States: Stated on Shipping Option, approx 3-5 business days from shipment of order

International Orders: Depending on destination anywhere from 1-3 weeks. Delivery time will be disclosed when order is shipped.

These orders are estimates, some orders may arrive after the above estimate due to reasons beyond our control including but not limited to the following: 

Issues in customs or with postal service, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.

  1. Intellectual Property Rights

Gordon Brands Inc. owns Fitness Kingdom™ and all intellectual property rights in the website and in the material published on it. These works are protected by copyright laws worldwide.

Permission is granted to temporarily download one copy of the materials (information or software) on Fitness Kingdom™ web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials, use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Fitness Kingdom™ web site; remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Gordon Brands Inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.