Return or exchange an item
Our returns address is as follows:

Fitness Kingdom RTN
P.O. Box 3326
Camarillo, CA 93011

Fill in the returns form and include it with your returned item(s) within 14 days of receipt. Any returns received after this period may be rejected. If you’re unsure on whether you’re eligible to return an item, please contact our team at [email protected]

You are liable for the cost of returning your item(s) and for your parcel until the moment it reaches Fitness Kingdom. We recommend sending returns on a recorded delivery to avoid any issues with your return reaching us.

Refunds are issued against the original payment method used on your order and will reach you within 7 working days of Fitness Kingdom receiving your return. You will receive an email confirming your refund. Exchanged items will be dispatched on a free delivery service within 7 working days of your return being processed. If there are any issues with your return, you will be contacted by phone (if provided) or email.
Please note:

  • We DO NOT accept returns or exchanges on any items which have been washed
  • ANY items returned covered in animal or human hair will NOT be accepted
  • ANY items which are discontinued and no longer sold on the website CANNOT be returned for exchange or refund

Fitness Kingdom has the right to refuse a return should it not follow our returns guidelines.

Faulty items

If you believe your product is defective due to a manufacturing fault, please contact our customer support team via our support hub. You will be asked to send photos of the fault and if deemed faulty, we may ask you to return the item as we may need to pass it to our quality control team. All postage paid to return faulty items will be reimbursed.